Frequently Asked Questions
Everything you need to know about bringing KINTU into your home.
What materials are used in KINTU furniture?
We prioritize sustainable, high-quality materials including FSC-certified solid woods, premium linens, and recycled metals to ensure durability and a timeless aesthetic for your home.
How long does shipping take for large furniture items?
Standard delivery for large items typically takes 2-3 weeks. This includes a white-glove inspection and scheduled delivery window to ensure your piece arrives in perfect condition.
What is your return policy for home decor?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled. Please note that custom-made or 'Made to Order' pieces are final sale.
Do you offer interior design consultations?
Yes, KINTU offers complimentary 30-minute virtual styling sessions to help you select the perfect pieces for your space and layout.
How do I care for my KINTU textiles and upholstery?
We recommend professional cleaning for most upholstered items. For daily maintenance, light vacuuming and immediate spot cleaning with a damp cloth are recommended.
Are your products covered by a warranty?
All KINTU furniture comes with a limited 2-year warranty covering structural defects and craftsmanship to give you peace of mind with your investment.